Returns & Exchanges

Due to the perishable nature of our nut milk bases, we cannot accept physical returns once a product has been opened; however, we are committed to ensuring you are 100% satisfied with your Mylk Made experience.

Return Process

• 1.
  Contact Support

  Email our customer care team within 14 days of receiving your order with your order number and any feedback regarding the product.

• 2.
  Submit Quality Evidence

  If your product arrived damaged or defective, please include clear photographs of the packaging and the batch code found on the jar.

• 3.
  Review Process

  Our team will review your request within 2-3 business days to determine eligibility for a replacement or a store credit refund.

• 4.
  Resolution

  Once approved, a replacement shipment will be dispatched at no extra cost, or a refund will be processed to your original payment method.